MACONY Pediatric Practice has received an award from Massachusetts Health Quality Partners (MHQP) for being one of the top practices in Massachusetts for patient experience in primary care. Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. MACONY Pediatrics won an award for Coordinating Patient Care.
“This award is particularly meaningful given our grass roots effort to connect, coordinate, and build strong relationships amongst families, schools, healthcare providers, and a range of social services to support healthy human development and resilience,” says Deborah Buccino, MD, Medical Director of Southern Berkshire Collaborative Care Team and MACONY Pediatrics.
“In our rural area in the Berkshires, we have found that at times, we need to create our own solutions. So many local organizations and individuals have helped us build the Southern Berkshire Collaborative Care Team. In particular, we are grateful for the leadership provided by Donna Elmendorf, PhD, the Austen Riggs Center’s Human Development Initiative, and the Weil Foundation, for continuing to financially support collaborative care in the Berkshires,” says Buccino.
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a nonprofit measurement and reporting organization that brings together providers, health plans, and patients to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
"Although the pandemic continues to have an immeasurable impact on healthcare everywhere, the winners of the 2021 MHQP Patient Experience Awards found a way to rise above this crisis and provide best-in-class patient experiences during a very challenging time," said Barbra Rabson, MHQP's president and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."