Online Information Series: Understanding the Austen Riggs Treatment Approach

Contact Us - Admissions

Our admissions team is happy to answer any questions you may have or help you decide if Austen Riggs is the right place for you or someone you know. Our office hours are Monday through Friday from 8:30 a.m.-5:00 p.m. (Eastern)

We offer three ways to contact us:
Telephone or Fax
Phone: 800.517.4447
Fax: 413.931.5224
Encrypted Email (Hushmail)
admissions@austenriggs.hush.com
Please note: When you first email us at this address, we advise that you not include Personal Health Information (PHI) as your initial email is not encrypted and you are sharing private and/or protected health information over the internet. Once we reply via our Hushmail account, the communication will then be encrypted end-to-end. Only this email address is encrypted. Please do not send Personal Health Information (PHI) to any other Austen Riggs email address.
Encrypted Web Form
You may also use the secure web form below to contact Admissions, though we do not advise sharing clinical information or legal documentation that can be considered protected health information over the internet.
Our admissions staff will respond to your inquiry within the next business day.
Our office hours are Monday through Friday, 8:30 a.m.–5:00 p.m. (Eastern Time).
If you or someone you know is experiencing a crisis, please call 911 immediately.