We offer three ways to contact us:
Telephone or FaxPhone:
800.517.4447Fax: 413.931.5224
Encrypted Email (Hushmail)admissions@austenriggs.hush.comPlease note: When you first email us at this address, we advise that you not include Personal Health Information (PHI) as your initial email is not encrypted and you are sharing private and/or protected health information over the internet. Once we reply via our Hushmail account, the communication will then be encrypted end-to-end. Only this email address is encrypted. Please do not send Personal Health Information (PHI) to any other Austen Riggs email address. Encrypted Web Form
You may also use the secure web form below to contact Admissions, though we do not advise sharing clinical information or legal documentation that can be considered protected health information over the internet.
Our admissions staff will respond to your inquiry within the next business day.
Our office hours are Monday through Friday, 8:30 a.m.–5:00 p.m. (Eastern Time).
If you or someone you know is experiencing a crisis, please call 911 immediately.