Online IOP for College Students and Emerging Adults in MA in Network with Carelon

Contact Us

At the Austen Riggs Center, we’re here to answer your questions and get you the information you need.

If you or someone you know is in crisis, please call 911 immediately.
Please choose the topic that best describes your inquiry.
A member of our staff will contact you as soon as possible.
Our admissions team is happy to answer any questions you may have or help you decide if Austen Riggs is the right place for you or someone you know. Our office hours are Monday through Friday from 8:30 a.m.-5:00 p.m. (Eastern)
If you or someone you know is in crisis please call 911 immediately.
Admissions Phone Numbers
Main phone number: 800.517.4447
Fax: 413.931.5224
The Austen Riggs Center does not use email for communicating about any specific patient (current, past, or prospective). The content submitted through our contact forms is encrypted, however, we do not advise sharing clinical information or legal documentation that can be considered protected health information over the internet. Feel free to fill out this form and our admissions staff will respond to your inquiry by telephone within the next business day. Alternatively, you can call or fax the numbers above.

Admissions Contact Form

Alumni Community
The Austen Riggs Center Alumni Association was established in 1995 by Ess White, MD, to support the mission of Riggs through advocacy and philanthropy. What began as informal gatherings of former patients has evolved into a community of more than 1,000 members. At present, former Riggs patients receive an invitation to become a member of the Alumni Community one year after discharge. Members connect with each other at social events in Stockbridge and on quarterly Alumni Zoom Social Gatherings. Twice yearly, a small number of members also attend Transitions Meetings on campus to share their experience of leaving Riggs with current patients. Alumni activities culminate every three years in a two-day reunion, held in Stockbridge for former patients, former staff, and former trustees.
If you are a former patient and would like to join the Alumni Community, please complete the form below.

Alumni Community Form

Erikson Institute for Education, Research, and Advocacy
For questions related to education, training, research, and advocacy or to be added to our mailing list for continuing education opportunities, please fill out this form.

Erikson Institute Contact Form

Human Resources
Director of Human Resources
Jessica Arrowsmith
Phone: 413.931.5206

Human Resources Contact Form

Media/Press Inquiry
For general inquiries or to schedule an interview with one of our experts listed below, please contact:
John Zollinger
Director of Communications
Aaron Beatty
Communications Officer
Our Experts
Eric M. Plakun, MD
Medical Director/CEO
Topics: Mental Health Care Parity, Ethics of Managed Care, Gun Violence, Psychotherapy, Psychiatry, and Psychiatric Disorders. View Dr. Plakun’s bio.
Jane G. Tillman, PhD
Evelyn Stefansson Nef Director of the Erikson Institute for Education, Research, and Advocacy; Assistant Clinical Professor, Yale Child Study Center; Teaching Associate in Psychiatry at the Cambridge Health Alliance of Harvard Medical School
Topics: Effect of Suicide on Clinicians and Organizations, States of Mind Associated with Suicide Attempts, Impasses in Clinical Treatment, Professional Ethics in Psychology, and Psychoanalysis. View Dr. Tillman’s bio.

Media/Press Inquiry Contact Form

Medical Records
Medical Records Administrator – Cori Broderick
Phone: 413.931.5225
Fax: 413.298.5192
For medical records release requests, please follow the guidelines below:
  • Be sure to indicate the party to receive the health information in item #5
  • Someone must witness the patient's signature (this can be anyone)
  • Fax or mail the completed and signed release to:
    • Fax: 413.298.5192
    • Mail: Austen Riggs Center
      c/o Medical Records Department
      25 Main St, PO Box 962
      Stockbridge, MA 01262
Most record requests will be fulfilled and mailed within two weeks of receipt. If you require a faster turnaround, let us know that your request is urgent. Please call with any questions.

General Inquiries

For all other inquiries or to be added to our mailing list, please fill out the form below and we will direct your inquiry to the appropriate department.


The Austen Riggs Center is located in the small New England town of Stockbridge, three hours from New York City, two hours from Boston and one hour from Albany, New York. The historic buildings that make up the Riggs campus are located along Norman Rockwell’s Main Street.


From Albany (approximately 1 hour): take I-90 East to Exit 10 (Old Exit 2) (Lee, Massachusetts) on the Massachusetts Turnpike, then Route 102 west, five miles to Stockbridge.
From Hartford (approximately 1-1/2 hours): take I-91 North to the Massachusetts Turnpike (I-90), then west on the Turnpike to Exit 10 (Old Exit 2) (Lee, Massachusetts). At the exit ramp turn left onto Route 20 and then right onto Route 102 west, five miles to Stockbridge.
From Boston (approximately 2 hours): take the Massachusetts Turnpike (I-90) to Exit 10 (Old Exit 2) (Lee, Massachusetts). At the exit ramp, turn left onto Route 20 and then right onto Route 102 west, five miles to Stockbridge.
From New York City (approximately 3 hours): take the Taconic State Parkway to the Route 23 Exit (Hillsdale, New York). Drive east on Route 23 to Route 7, (Great Barrington, Massachusetts), then eight miles north on Route 7 to Stockbridge.


The airports most accessible to the Austen Riggs Center are:
Please note: you are responsible for providing your own transportation to and from the Austen Riggs Center and there are very limited or no ride share services (like Uber or Lyft) available.


There are many options available for lodging near the Austen Riggs Center. Provided below are links to the Stockbridge Chamber of Commerce and Berkshire Visitor’s Bureau websites for information about staying in the Berkshires.