Leadership and Institutional Integrity

Austen Riggs Center

25 Main St
StockbridgeMassachusetts 01262
July 21, 2018 at 9:00 AM

This one-day conference is being held in memory of the Rev. Dr. A. Wesley Carr, former Dean of Westminster Abbey (1997-2006), former Erikson Scholar, and former member of the Erikson Institute Council of Scholars of the Austen Riggs Center.

Wesley Carr, a priest and a group and organizational consultant, faced enormous challenges in his role as the Dean of Westminster Abbey. He confronted powerful political forces in order to preserve the Abbey’s mission as a house of worship rather than as a museum and to maintain ethical standards at a time of church scandal. Like other institutional leaders, he paid a personal and professional price for sustaining his institution’s integrity. This one-day conference examines current leadership pressures in our major institutions of education, arts, government, and healthcare.

Institutions organize society. They both represent and manage society’s tasks, values, and ideals. In a global and pluralistic society increasingly focused on competition and survival, agreement about mission and values has become difficult to sustain. Our institutions reflect society’s turmoil: government lies, the church betrays and exploits, education constricts, and financial institutions pillage. It appears that we can no longer trust or depend on them—yet, institutions are human creations: they are us. 

Leadership and Institutional Integrity conference at the Austen Riggs Center.The Austen Riggs Center, approaching its 100th year, has upheld its mission of helping people with complex psychiatric problems understand the meaning of their symptoms and take charge of their lives—in the context of a world that often emphasizes short-term solutions. It is only one example of the dilemmas of maintaining institutional integrity in a changing world. What are the pressures that are making our institutions unreliable? What does it take to sustain institutional integrity? These are some of the questions we will explore in this conference.

The following themes will be explored during the conference:

                        1. Task Versus Personal Relationships

                        2. Social Pressures on Mission Integrity

                        3. Institutional Survival Versus Mission Integrity

                        4. Political Pressures on Government Integrity


Registration includes breakfast, lunch, and conference reception

$125 early registration by July 6, 2018

$150 after July 6, 2018

Please register online or call the Erikson Institute Education Coordinator at 413.931.5230. 


8:30-9:00 a.m.                Breakfast and registration

9:00 a.m.-12:30 p.m.      Morning session

12:30-1:30 p.m.              Lunch

1:30-5:00 p.m.                Afternoon session

5:00 p.m.                        Reception

Leadership and Institutional Integrity Conference Overview


Who Was Wesley Carr and What Is Institutional Integrity?
Presented by Edward R. Shapiro, MD

Dr. Shapiro was the Medical Director/CEO of the Austen Riggs Center from 1991 - 2011. He is a Distinguished Faculty Member in the Erikson Institute for Education and Research.

In this opening presentation, Dr. Shapiro will review Dr. Carr's career and his experience at Westminster Abbey as a model for exploring the meaning of institutional integrity and the pressures on leaders who struggle to sustain the institution's mission in the face of internal and external organizational and social pressures.

Dr. Shapiro is the former medical director/CEO of the Austen Riggs Center in Stockbridge, MA. A board-certified psychiatrist, psychoanalyst, family researcher, and organizational consultant, he is also clinical professor of psychiatry at Yale University School of Medicine. An organizational consultant for more than thirty-five years, Dr. Shapiro has consulted with hospitals, mental health clinics, law firms, and family businesses. He has coached executives in health care, law, education, and business.

Dr. Shapiro is co-author (with A. Wesley Carr, PhD) of Lost in Familiar Places: Creating New Connections between the Individual and Society (Yale University Press, 1991), and editor of The Inner World in the Outer World (Yale University Press, 1997). He has published more than fifty articles and book chapters on human development, organizational and family functioning, and personality disorders, presenting papers in the US and abroad.

Leadership, Integrity, and Betrayal
Presented by James Krantz, PhD

Dr. Krantz is a consultant and researcher from New York City.

This presentation explores a dilemma that leaders often confront: the differing requirements of an institution’s mission and those of the interpersonal relationships that animate it. When the two are in opposition, leaders face the painful choice of either sacrificing institutional integrity or betraying important relationships, relationships on which they often depend. Navigating these complex cross-currents and learning how to betray with integrity may be the saddest of all developmental achievements for effective leaders.

Dr. Krantz is a consultant and researcher from New York City. His writing focuses on the unconscious background of work organizations, the impact of emerging trends on management practice, and the socio-psychological implications of new forms of work organization. As a principal of Worklab, he consults with organizations on issues of organizational, team, and leadership development. He has been on the faculties of Yale and Wharton, and is past president of the International Society for the Psychoanalytic Study of Organizations (ISPSO), Fellow of the A.K. Rice Institute, and former director of the Center for Socio-analytic Studies at the Institute for Psychoanalytic Training and Research (IPTAR). 

Outrage and Apology: Contemporary Dynamics of Leadership and Institutional Mission
Presented by Michael Roth, PhD

Dr. Michael Roth will present at the Austen Riggs Center's conference on Leadership and Institutional Integrity.

This lecture will explore how leaders today respond to outrage expressed by their constituents. When is apology an appropriate response to institutional or personal failings, and when does protecting core institutional values require leaders to go against the emotional grain of the moment?

Dr. Roth became the 16th president of Wesleyan University in 2007, after having served as Hartley Burr Alexander Professor of Humanities at Scripps College, associate director of the Getty Research Institute, and president of the California College of the Arts. At Wesleyan, Roth has overseen the most successful fundraising campaign in its history—emphasizing financial aid—as well as the launch of such academic programs as the Allbritton Center for the Study of Public Life, the Shapiro Creative Writing Center, the College of the Environment, the College of Film and the Moving Image, the College of East Asian Studies, and the College of Integrative Sciences. Author and curator (most notably of the exhibition “Sigmund Freud: Conflict and Culture,” which opened at the Library of Congress in 1998), Roth describes his scholarly interests as centered on “how people make sense of the past.” His fifth book, Memory, Trauma and History: Essays on Living with the Past (Columbia University Press) was published in 2012. His most recent book, Beyond the University: Why Liberal Education Matters (Yale University Press, 2015), is a stirring plea for the kind of education that has, since the founding of the nation, cultivated individual freedom, promulgated civic virtue, and instilled hope for the future. He regularly publishes essays, book reviews, and commentaries in the national media and scholarly journals. He continues to teach undergraduate courses and, through Coursera, has offered Massive Open Online Courses (MOOCs), the most recent being “How to Change the World.”

Museum Leadership—Living Mission and Values 
Presented by Laurie Norton Moffatt

Ms. Laurie Norton Moffatt is director and CEO of Norman Rockwell Museum in Stockbridge, MA.

Living her conviction from a young age and standing for what she believed was right led Laurie Norton Moffatt, director/CEO of Norman Rockwell Museum, to grow a small local house museum into a widely respected national center for illustration art, honoring the creative genius of Norman Rockwell. Standing firm in her belief about the importance of Rockwell’s contributions to art and society, Ms. Norton Moffatt invited the powerful world of art critics, art historians, museum directors, curators, collectors, funders, and auction houses to reconsider the generally dismissive views widely held about Rockwell by the art community since the mid-20th century. She will speak about how she quietly invited critical reappraisal of Rockwell, who is now celebrated as one of the nation’s most important artists, and will also discuss the challenges she experienced along the way, including how her recent position on a regional art matter sparked a contentious community and national dialogue on the role of museums. Ms. Norton Moffatt will offer personal insights into the factors that compelled her to stand for what was often unpopular in the face of prevailing public opinion and into power, raising public consciousness, and establishing national and global arts leadership.

Ms. Norton Moffatt is director and CEO of Norman Rockwell Museum in Stockbridge, MA. A leading scholar of American illustration art, she authored the Norman Rockwell catalogue raisonné and led the growth of the museum from a small house in the artist’s hometown to a global leader in illustration art exhibitions, scholarship, and digital collections. She founded the Rockwell Center for American Visual Studies, the nation’s first art history scholarly institute in American illustration art, which has become a hub of illustration art collections, museums, libraries, universities, scholars, curators, and professors across the country.

Ruins and Their Discontents: Failures to Forget at Vienna’s Währinger Jewish Cemetery
Presented by Diane O’Donoghue, PhD

Dr. O’Donoghue is the director of the Program for Public Humanities at the Johnathan M. Tisch College of Civic Life at Tufts University.

Once one of the largest Jewish cemeteries in 19th century Europe, the Währinger is now a badly destroyed and seemingly abandoned site, although located on five acres in downtown Vienna. Many of its 10,000 headstones have been damaged and numerous graves opened and desecrated. The cemetery was founded in 1750 and remained in use until about 1900. Its life as a ruin dates from its initial destruction in 1938, although this has continued through the ensuing decades. The Währinger Cemetery’s presence has served as a chilling visualization of absence, a reminder to forget, both those interred there and, more generally, the vibrancy and importance that once distinguished Jewish life in this city. But in the past three years, resistance to the cemetery as “forgotten” has intensified. The results are compelling and complex, and offer a place to consider purposes of civic amnesia, the calls for responsibility, and the cost of challenging the silence that was expected to remain there in perpetuity.

Dr. O’Donoghue is the director of the Program for Public Humanities at the Johnathan M. Tisch College of Civic Life at Tufts University. An art historian, she came to Tisch College as a Faculty Fellow in 2013 after chairing of the university’s Department of Visual and Critical Studies, and was the Erikson Scholar at the Austen Riggs Center in the spring of 2014. She has been the Fulbright Freud Scholar at the University of Vienna and last year was adjunct professor of the public humanities at the John Nicholas Brown Center for Public Humanities and Cultural Heritage at Brown University. Professor O’Donoghue’s forthcoming book, On Dangerous Ground: Freud’s Visual Cultures of the Unconscious, will be published in the fall of 2018 by Bloomsbury in their new Psychoanalytic Horizons series. She is a scholar member of the Boston Psychoanalytic Society and Institute, and currently teaches on the faculty.


  • To identify the importance of institutional mission for leadership.
  • To recognize the pressures on leadership for competing institutional needs.
  • To describe organizational processes that erode institutional integrity.

Continuing Education

The Austen Riggs Center designates this live activity for a maximum of 7.0 AMA PRA Category1 Credit(s) ™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. The Austen Riggs Center is accredited by the Massachusetts Medical Society to provide continuing medical education for physicians.

The Austen Riggs Center also designates this live activity for 7.0 continuing education credit(s) (CE) for psychology and social work.

This program meets the requirements of the Massachusetts Board of Registration in Nursing at 244 CMR 5.00 for 7.0 contact hours.

The Austen Riggs Center is approved by the American Psychological Association to sponsor continuing education for psychologists. The Austen Riggs Center maintains responsibility for the program and its content. For additional information about this program, please call the Erikson Institute Education Coordinator, at 413.931.5230.

The Austen Riggs Center’s policy on disclosure, in keeping with requirements of the Massachusetts Medical Society, requires continuing education planners and speakers to disclose any relevant financial interest or other relationship with commercial entities that could pose a potential conflict of interest in the presentation of this educational activity. The Austen Riggs Center Continuing Medical Education Committee has established policies for identifying and resolving all conflicts of interest prior to this educational activity. The Austen Riggs Center accepts no commercial support of any kind to support our CME/CE activity.

The Austen Riggs Center, #1344, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Austen Riggs Center maintains responsibility for the program. ASWB Approval Period: 02/02/2017-02/02/2020. Social workers should contact their regulatory board to determine course approval for continuing education credits. Social workers participating in this course will receive 7.0 continuing education clock hours. Social workers should contact their regulatory board to determine course approval for continuing education credits.

For a listing of jurisdictions that accept ACE, please visit www.aswb.org/ace/ace-jurisdiction-map/.



Event Options

  • Early registration by July 6, 2018 (Cost: $125)
  • After July 6, 2018 (Cost: $150)

Total Cost: $0.00