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Austen Riggs Center Admissions with Quarantine and COVID-19 Testing

To protect the health and safety of the community during the COVID-19 pandemic, Riggs has developed protocols for new patient admissions. The protocol varies depending on whether you have completed a vaccination process or not. Please see below for full details. 

To Speak With Our Admissions Team

Call the Austen Riggs Center in Stockbridge, MA to find out if we can help with you or a loved one's psychiatric treatment.     Contact the Austen Riggs Center, a top psychiatric hospital in Stockbridge, MA.

Frequently Asked Questions 

Is it safe to come to Riggs?

Yes. Shortly after the outbreak of the pandemic, we instituted regular testing and quarantine protocols. To date, we have only had two positive test results among the patients, both of whom were subsequently given medical clearance to resume their normal activities. (View our COVID dashboard for current statistics.) In addition, over 90 percent of our community has been completely vaccinated. 

Can I get the vaccine after I'm admitted?

Yes. The Commonwealth of Massachusetts prioritized congregate-living facilities such as Riggs to get access to the vaccine and that includes new patients. 

How are you screening new patients  for COVID-19?  

In addition to usual medical information gathered during the preadmission process, new patients will be screened at intervals by Riggs staff, before and after they travel to the Center, including inquiry about the following:    

  • Travel within the previous 14 days    

  • Symptoms including: ​  
    • PRIMARY: New onset cough, fever (>100 degrees), or shortness of breath 
    • ​SECONDARY: Muscle pain, headache, sore throat, new onset loss of taste/smell  
  • ​Exposure to confirmed or suspected cases of COVID-19    

What happens if I don't pass the screening?

If a prospective patient’s temperature is 100 F or above and/or there are symptoms suggestive of COVID-19 infection, consultation is rescheduled for when they have recovered. 

Does Riggs quarantine new patients?  

Newly admitted patients who are fully vaccinated are not required to quarantine and they will be tested monthly as part of the pooled service provided by Riggs. New patients who are not vaccinated will be tested on the day of admission and will enter quarantine until they screen negative for symptoms and have had one negative test result. Results typically come back from the testing service within 1 – 2 days. Given the constantly changing nature of the pandemic and state rules, we recommend you contact the Admissions office at 866.255.5913 to discuss your individual situation.    

What happens during quarantine?   

Upon admission, new patients who are not vaccinated stay in separate quarters at the Inn, our primary on-campus residence. Nursing staff will provide medical and temperature tests daily. We have designed this period to include as many of our traditional treatment program offerings and services as possible, while maintaining the quarantine protocols. The majority of the work during this period will be conducted via Zoom video, though there will be limited in-person engagement with medical and nursing staff.    

What happens after the quarantine period?   

Upon verification from the Riggs Infection Control Physician that new patients who are not vaccinated have completed quarantine successfully and that they do not have COVID-19, they will be fully integrated into the Riggs treatment milieu. 

Is the cost for Riggs quarantine different from Riggs' usual fees? 

The treatment rate for quarantine care is the same as for our other admission programs, which is $1,545 per day, all inclusive. The standard prepayment is due on the day of admission.   

Insurance coverage varies depending on the patient’s carrier and policy. Our specialist will work with admitted patients and families to do pre-certification and determine what level of support might be available.   

​What if I get sick after I arrive?   

Riggs has established a protocol for all patients (both current and newly admitted) who develop COVID-19. Such patients will enter isolation at Riggs and be treated by our nursing staff and consultant in internal medicine.     

If necessary, our consultant in internal medicine could arrange transfer to a medical hospital for additional treatment.    

What happens if a staff member gets COVID-19?  

In addition to our high rate of vaccination, we continue COVID screening on a regular basis. Any personnel with a positive test result or experiencing COVID-like symptoms are placed in quarantine, which removes them from interaction with patients and other Riggs staff until their status is resolved as safe to return to work.   

How long will it take to be admitted?    

Riggs admits 1 to 3 patients each week. We recommend calling as soon as possible to begin the admissions process. Once assessed, appropriate patients are put on a waiting list for a consultation for admission. The total time from contact with Riggs to admission varies based on how quickly required information is provided to us, and the number of openings we have.      

Are you conducting in-person campus tours for prospective patients and their families?   

We are not presently conducting tours in person, but virtual tours are available to prospective patients and family involved in the day of their consultation. You can take a virtual tour of the Austen Riggs Center on our website at any time. 

What does the admissions consultation involve?   

The decision about whether to offer admission to Riggs is always made at an admissions consultation. Admissions consultations are scheduled in advance. Upon arrival to campus, Riggs staff will screen the potential patient and any accompanying family members for possible COVID-19 exposure and symptoms, including taking each person’s temperature to check for fever. The patient and involved family members will meet with designated Riggs clinicians over the course of two hours. All participants are required to wear masks. The consultation culminates in a decision about admission to the Center. 

 

Call the Austen Riggs Center in Stockbridge, MA to find out if we can help with you or a loved one's psychiatric treatment.    Contact the Austen Riggs Center, a top psychiatric hospital in Stockbridge, MA.

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